At Selah Bliss & Co., each product is handmade with care and attention to quality. Due to the personal nature of our products, we have the following return policy in place.
RETURNS & EXCHANGES
We accept returns or exchanges within 7 days of delivery for unused items in their original packaging.
Because our candles, perfumes, and body scrubs, are handmade personal care products, we cannot accept returns on used items for hygiene and safety reasons.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at info@selahblissandco.com with:
Email Heading that applies “RETURN, DAMAGED, EXCHANGE, OR REFUND REQUEST”
Your order number (if applicable)
First and Last name
A description of the issue
Clear photos of the product and packaging
We will gladly replace the item or issue a refund when appropriate.
NON-RETURNABLE ITEMS
The following items are non-returnable:
- Used candles
- Used solid perfumes and / or colognes
- Used body and / or coffee scrubs
- Clearance items
- Custom or personalized orders
MARKET & EVENT PURCHASES
All purchases made in person at markets, festivals, pop-up events, and other live events are final sale and are not eligible for returns, exchanges, or refunds. To ensure the best quality, safety, and integrity of our personal care products, we cannot accept returns, exchanges, or process refunds once they have been purchased and the customer has vacated the premises.
Therefore, we kindly ask all customers to please take a moment to review and verify their purchases, prior to completing the sale or before leaving our booth to ensure all items are correct, as all event purchases are final sale.
REFUNDS
Approved refunds will be processed back to your original payment method within 5–10 business days after we review and inspect the product purchased.
*Note: Original shipping costs for pick-up and delivery orders are non-refundable.
ALLERGY & SKIN SENSITIVITY DISCLAIMER
Please review all ingredient listings before use. Selah Bliss & Co. is not responsible for allergic reactions or skin sensitivities. We recommend patch testing body products before full use.
CONTACT US
For any return questions, please contact us at:
info@selahblissandco.com
Thank you for supporting our handmade small business!